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Candidate

Female, 39 years, born on 4 December 1985

Luninets, I want to relocate (Moscow), prepared for business trips

Reservation Manager

Specializations:
  • Interpreter

Employment: full time

Work schedule: full day

Work experience 15 years 7 months

January 2012currently
13 years 7 months
International Cruise Centre “Neptune”

Moscow, www.neptun.ru

Public Services... Show more

Reservation Manager
Job duties: -Keep track of daily inventories of reservation requests -Responsible for processing cruise reservation by fax, phone, e-mail and mail -Use proper procedures to make, change or cancel reservations -Cooperate with the group of sales managers and help in walk-in basis reservations -Make special arrangements for clients with specific requests -Assessing and managing problems encountered by clients before, during and after the cruise - Processing and filling paperwork correctly - Provide clear and detailed accounts of booked reservations - Phone negotiations, participation in meetings, written correspondence with foreign partners-representatives of International Cruise Companies Achievements: -Maintained a strong knowledge cruise line politics and travel destinations in order to provide information confidently and knowledgably -Efficiently resolve customer problems and complaints related to cruise accommodations, rates and other related issues
September 2008August 2010
2 years
Secondary school ( Belarus)

Slutsk, slutsk1116.narod.ru/gallery.html

Educational Institutions... Show more

Teacher of English language
Job duties: -Supervisor and instructor for students - Instructing students in basic verbal and written comprehension skills - Building students' analytical and transdisciplinary skills - Developing teaching skills to motivate young learners to discover a foreign language - Covered topics in reading comprehension, literacy, writing, grammar, vocabulary, punctuation, sentence development, listening and visual literacy, - Developing lesson plans, lectures, assigned work, evaluated progress - Managing classroom - Working with parents and school administration, dealing with student issues, offering extra assistance if required Achievements: - Adapted uncommon teaching aptitude in concern with students’ difficulties, both academic as well as personal.

About me

Core skills • Possess excellent interpersonal, analytical and negotiation skills; • Strong experience in reservation systems and “Master Tour” program with understanding of efficient workflow process • Solid understanding of the sales process and reservations operations • MS Office- Word and Excel; • Superior written and verbal communication skills • Languages: Russian (native), English (fluent), German (basic knowledge) • Positive Attitude, Self- Motivated and a Team Worker

Higher education

2008
Gomel State University "Francisk Scarnia"
History. English

Languages

RussianNative


EnglishC2 — Proficiency


GermanA1 — Basic


Citizenship, travel time to work

Citizenship: Belarus

Permission to work: Russia

Desired travel time to work: Doesn't matter